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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Iman Shand

Iman Shand

November 5, 2024

5  out of  5
rating by Iman Shand
"Miranda and Stephane were fantastic,Knowledgeable, patient and genuinely helpful. They made everything easy to understand and found the best options for my need. Highly recommend."
We responded:
"Thank you so much for your wonderful feedback Iman! We're delighted to hear that Miranda and Stephane were able to assist you effectively. Our team strives to provide clear guidance and find the best solutions for our clients, and it’s great to know we hit the mark with you. We truly appreciate your recommendation and look forward to helping you again in the future!"
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Adelaida Vengoechea

October 31, 2024

5  out of  5
rating by Adelaida Vengoechea
"Very easy to work with you. I’m a loan officer moving in to Sebastian and I hope we can work together in future loans. Thanks for everything"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found it easy to work with us. We look forward to the possibility of collaborating on future loans in Sebastian. If you ever need assistance or have any questions, feel free to reach out. Thanks again, and best of luck with your move!"
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Thomas Pangonis

October 21, 2024

5  out of  5
rating by Thomas Pangonis
"David,Miranda and all your team have been top notch from the beginning.Both very knowledgeable and courteous always!Couldn’t ask for better and more prompt service!Thanks for all your great help!"
We responded:
"Thomas, Thank you so much for your kind words! We're thrilled to hear that David, Miranda, and the entire team provided you with top-notch service. We pride ourselves on being knowledgeable and courteous, so it's wonderful to know that we met your expectations. Your appreciation motivates us to continue delivering excellent service. If you need anything else in the future, don’t hesitate to reach out!"
Profile photo of Linda Smith

Linda Smith

October 19, 2024

5  out of  5
rating by Linda Smith
"We have our car insurance with State Farm (Eric Ponce). Miranda is so friendly, professional and always returns my calls quickly. Very happy with the seevice we have received."
We responded:
"Linda, Thank you for taking the time to share your experience! We’re delighted to hear that Miranda has been friendly and professional, and that she has provided you with prompt service. Your satisfaction is our top priority, and we truly appreciate your trust in Eric Ponce and the State Farm team. If you ever need anything else, please feel free to reach out!"
Profile photo of John Voll

John Voll

October 10, 2024

5  out of  5
rating by John Voll
"The team at State Farm in Sebastian, especially Claire, are awesome. Great service, dropped my rate in half and so much easier to communicate with instead of on hold trying to get through to a lizard. Keep up the great work! Will definitely recommend you!"
We responded:
"john, thank you so much for your fantastic feedback! We're thrilled to hear that Claire and the team provided you with such great service and helped lower your rates. We strive to make communication easy and efficient for our clients, so it's wonderful to know we succeeded. Your recommendation means the world to us! If you need anything in the future, don’t hesitate to reach out."
Profile photo of Sarah Cooper

Sarah Cooper

October 3, 2024

5  out of  5
rating by Sarah Cooper
"Shoutout to Miranda for being awesome and so helpful. Thank you Miranda for always making my experience an A++ :)"
We responded:
"Thank you for the kind words Sarah, so glad Miranda was able to make insurance a great experience for you!"
Profile photo of Patricia Cuddigan

Patricia Cuddigan

September 5, 2024

5  out of  5
rating by Patricia Cuddigan
"Miranda was very informative and helpful. So thankful to have her to walk me through things I didn't understand. Love the service I get from this agency"
We responded:
"Thank you Patricia for the kind words about Miranda, she is truly an asset to the Eric Ponce team and I am thankful she was able to help you out. "
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Peter Heuzey

July 30, 2024

5  out of  5
rating by Peter Heuzey
"Dave and his staff are both very proactive and responsive. As important, they know me when I call, which is very important in their very challenging insurance market."
We responded:
"Thank you for taking the time to write such a positive review about Dave and the team . We're thrilled to hear that they have been proactive and responsive in assisting you with your insurance needs. We understand that in a challenging insurance market, having a team that knows you and your unique circumstances is crucial. We're glad to know that the Eric Ponce team has been able to provide you with personalized service and make you feel valued as a customer. We'll be sure to pass along your kind words to Dave and his team, as we know they'll appreciate the recognition. Thank you once again for your feedback and for choosing our services. If you ever need any further assistance, please don't hesitate to reach out. Best regards, [Your Name] [Company/Organization Name]"
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Jordan

March 14, 2024

5  out of  5
rating by Jordan
"Awesome people definitely helped me out with something I needed for work and we're on top of it right away to get me the paper I needed"
We responded:
"Thank you so much for taking the time to leave us a 5-star rating, Jordan! We are glad to hear that our team was able to assist you quickly and efficiently. Your satisfaction is our top priority and we appreciate your support. Have a great day!"
Profile photo of Deana Finch

Deana Finch

March 8, 2024

5  out of  5
rating by Deana Finch
"David S Burley is so great! He helped me lower both my HO and Flood insurance policies. In addition to being incredibly knowledgeable, he is also very timely with answers to questions that I have had. 5 stars across the board!"
We responded:
"Thank you for your kind words, Deana! I am happy to hear that I was able to assist you with your insurance policies and that you found my services to be both knowledgeable and timely. It was a pleasure working with you and I truly appreciate your 5-star rating!"
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Mary Ann Franco

March 8, 2024

4  out of  5
rating by Mary Ann Franco
"Very pleasant people."
We responded:
"Thank you Mary Ann, we appreciate the kinds words :)"
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beth lopez

February 1, 2024

5  out of  5
rating by beth lopez
"State Farm has helped me with all my insurance needs. They are excellent!"
We responded:
"Thank you Beth, we certainly appreciate you and your business. "
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Barb Bruns

January 15, 2024

5  out of  5
rating by Barb Bruns
"Always taken care of like I am the most important person in the office!"
We responded:
"Thank you Barb- we always appreciate you and your business. "
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J T

December 13, 2023

5  out of  5
rating by J T
"Best insurance in Sebastian!"
We responded:
"Apologies Jerrad, while we do have 24/7 service, our office phones role over at 9am. I will get this looked at and corrected. "
Profile photo of Jc Pizzimenti

Jc Pizzimenti

October 15, 2023

5  out of  5
rating by Jc Pizzimenti
"The agent Staffany Lopez, knows her stuff! I felt very comfortable with her. I am glad that I made the move.."
We responded:
"JC - we agree, Steffany is pretty amazing and we are luck to have her on the Eric Ponce team. We appreciate your business. "
Profile photo of Jane Maxwell

Jane Maxwell

August 16, 2023

5  out of  5
rating by Jane Maxwell
"Dave very knowledgeable and helpful"
We responded:
"Thank you Jane! We agree Dave is awesome and loves helping his customers. "
Profile photo of Becky Fordham

Becky Fordham

June 28, 2023

5  out of  5
rating by Becky Fordham
"Staff is friendly and helpful...saved about 50.00 a month plus better and more insurance"
We responded:
"Wow that is a nice monthly savings, so glad Steffany was able to help you and welcome to State Farm! "
Profile photo of Ed Stroup

Ed Stroup

March 20, 2023

5  out of  5
rating by Ed Stroup
"Safeco kept raising my rates, and my previous broker did nothing. Dave Burley my new agent at Eric Ponce was fantastic and saved me several thousand dollars. Highly recommended."
We responded:
"So glad we could help you save money on your insurance and Dave was able to help you. Welcome to the State Farm family!"
Profile photo of Sheilah Vernon

Sheilah Vernon

February 2, 2023

5  out of  5
rating by Sheilah Vernon
"Fast and easy. Plus the price is better than my other insurance company. Best of all Dave has treated me with respect as a customer."
We responded:
"Sheilah- Dave takes great care of his clients and it is always good to save money! Thank you for the kind words and welcome to the State Farm family. "
Profile photo of Matt Kreuter

Matt Kreuter

December 17, 2022

5  out of  5
rating by Matt Kreuter
"Switching over from Allstate was super easy and cut my car insurance bill in half. The customer service over the phone is super helpful and easy ."
We responded:
"Matt- welcome to State Farm and thank you for allowing us to handle your insurance needs! Always a good day when you can save money, thank you again. "
Profile photo of Morgan Mitchell

Morgan Mitchell

November 23, 2022

5  out of  5
rating by Morgan Mitchell
"Staff is wonderful and are able to give a great quote. Highly recommend Ashley Delafuente to assist you."
We responded:
"Thank you Morgan- Ashley is wonderful at her job and takes great care of her clients, thank you for trusting us with your insurance needs. "
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jenna guffey

November 8, 2022

5  out of  5
rating by jenna guffey
"I called in and spoke with Alex she was so kind and understanding. I had a lot of questions and she was able to help me right away. If you need anything make sure you ask for Alex. 🙂"
We responded:
"Thanks Jenna!"
Profile photo of jemeileen pollacek

jemeileen pollacek

November 8, 2022

5  out of  5
rating by jemeileen pollacek
"The best customer service anywhere. The office staff are the so friendly and helpful. I wouldn't go anywhere else ."
We responded:
"Thank you!! "
Profile photo of Moises “Moe” Casanas

Moises “Moe” Casanas

November 8, 2022

5  out of  5
rating by Moises “Moe” Casanas
"Alex is very profesional. Not commom to speak with someome who knows their stuff. She definitely does. Thanks for the great cusomter service Alex"
We responded:
"Moe- we agree Alex knows her stuff! She is a great asset to the Eric Ponce team, thank you for the comments. "
Profile photo of Briana Olson

Briana Olson

November 8, 2022

5  out of  5
rating by Briana Olson
"I called to ask a few questions. Alex was super helpful and was able to answer everything in no time. Very impressed with their customer service."
We responded:
"Thank you Briana for the kind words on Alex, we agree she is very helpful!"