State Farm® Insurance Agent Eric Ponce
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Voll
October 10, 2024
"The team at State Farm in Sebastian, especially Claire, are awesome. Great service, dropped my rate in half and so much easier to communicate with instead of on hold trying to get through to a lizard. Keep up the great work! Will definitely recommend you!"
Sarah Cooper
October 3, 2024
"Shoutout to Miranda for being awesome and so helpful. Thank you Miranda for always making my experience an A++ :)"
Thomas Pangonis
September 28, 2024
"David,Miranda and all your team have been to notch from the beginning.Both very knowledgeable and courteous always!Couldn’t add for better and more prompt service!Thanks for all your great help!"
Patricia Cuddigan
September 5, 2024
"Miranda was very informative and helpful. So thankful to have her to walk me through things I didn't understand. Love the service I get from this agency"
"Thank you Patricia for the kind words about Miranda, she is truly an asset to the Eric Ponce team and I am thankful she was able to help you out. "
Peter Heuzey
July 30, 2024
"Dave and his staff are both very proactive and responsive. As important, they know me when I call, which is very important in their very challenging insurance market."
"Thank you for taking the time to write such a positive review about Dave and the team . We're thrilled to hear that they have been proactive and responsive in assisting you with your insurance needs. We understand that in a challenging insurance market, having a team that knows you and your unique circumstances is crucial. We're glad to know that the Eric Ponce team has been able to provide you with personalized service and make you feel valued as a customer. We'll be sure to pass along your kind words to Dave and his team, as we know they'll appreciate the recognition. Thank you once again for your feedback and for choosing our services. If you ever need any further assistance, please don't hesitate to reach out. Best regards, [Your Name] [Company/Organization Name]"
Jordan
March 14, 2024
"Awesome people definitely helped me out with something I needed for work and we're on top of it right away to get me the paper I needed"
"Thank you so much for taking the time to leave us a 5-star rating, Jordan! We are glad to hear that our team was able to assist you quickly and efficiently. Your satisfaction is our top priority and we appreciate your support. Have a great day!"
Deana Finch
March 8, 2024
"David S Burley is so great! He helped me lower both my HO and Flood insurance policies. In addition to being incredibly knowledgeable, he is also very timely with answers to questions that I have had. 5 stars across the board!"
"Thank you for your kind words, Deana! I am happy to hear that I was able to assist you with your insurance policies and that you found my services to be both knowledgeable and timely. It was a pleasure working with you and I truly appreciate your 5-star rating!"
Mary Ann Franco
March 8, 2024
"Very pleasant people."
"Thank you Mary Ann, we appreciate the kinds words :)"
beth lopez
February 1, 2024
"State Farm has helped me with all my insurance needs. They are excellent!"
"Thank you Beth, we certainly appreciate you and your business. "
Barb Bruns
January 15, 2024
"Always taken care of like I am the most important person in the office!"
"Thank you Barb- we always appreciate you and your business. "
J T
December 13, 2023
"Best insurance in Sebastian!"
"Apologies Jerrad, while we do have 24/7 service, our office phones role over at 9am. I will get this looked at and corrected. "
Jc Pizzimenti
October 15, 2023
"The agent Staffany Lopez, knows her stuff! I felt very comfortable with her. I am glad that I made the move.."
"JC - we agree, Steffany is pretty amazing and we are luck to have her on the Eric Ponce team. We appreciate your business. "
Jane Maxwell
August 16, 2023
"Dave very knowledgeable and helpful"
"Thank you Jane! We agree Dave is awesome and loves helping his customers. "
Becky Fordham
June 28, 2023
"Staff is friendly and helpful...saved about 50.00 a month plus better and more insurance"
"Wow that is a nice monthly savings, so glad Steffany was able to help you and welcome to State Farm! "
Ed Stroup
March 20, 2023
"Safeco kept raising my rates, and my previous broker did nothing. Dave Burley my new agent at Eric Ponce was fantastic and saved me several thousand dollars. Highly recommended."
"So glad we could help you save money on your insurance and Dave was able to help you. Welcome to the State Farm family!"
Sheilah Vernon
February 2, 2023
"Fast and easy. Plus the price is better than my other insurance company. Best of all Dave has treated me with respect as a customer."
"Sheilah- Dave takes great care of his clients and it is always good to save money! Thank you for the kind words and welcome to the State Farm family. "
Matt Kreuter
December 17, 2022
"Switching over from Allstate was super easy and cut my car insurance bill in half. The customer service over the phone is super helpful and easy ."
"Matt- welcome to State Farm and thank you for allowing us to handle your insurance needs! Always a good day when you can save money, thank you again. "
Morgan Mitchell
November 23, 2022
"Staff is wonderful and are able to give a great quote. Highly recommend Ashley Delafuente to assist you."
"Thank you Morgan- Ashley is wonderful at her job and takes great care of her clients, thank you for trusting us with your insurance needs. "
jenna guffey
November 8, 2022
"I called in and spoke with Alex she was so kind and understanding. I had a lot of questions and she was able to help me right away. If you need anything make sure you ask for Alex. 🙂"
"Thanks Jenna!"
jemeileen pollacek
November 8, 2022
"The best customer service anywhere. The office staff are the so friendly and helpful. I wouldn't go anywhere else ."
"Thank you!! "
Moises “Moe” Casanas
November 8, 2022
"Alex is very profesional. Not commom to speak with someome who knows their stuff. She definitely does. Thanks for the great cusomter service Alex"
"Moe- we agree Alex knows her stuff! She is a great asset to the Eric Ponce team, thank you for the comments. "
Briana Olson
November 8, 2022
"I called to ask a few questions. Alex was super helpful and was able to answer everything in no time. Very impressed with their customer service."
"Thank you Briana for the kind words on Alex, we agree she is very helpful!"
Sue Adams
September 26, 2022
"Very nice and professional staff.Always can answer my questions."
"Thank you Sue for the kind words, we appreciate you as well!"
Laura Pinggera
September 22, 2022
"Claire Matthews is a wonderful person to know and work with! It’s like we have a family member giving us advice! She works with us and keeps her eye on our interests and not just the company’s. She’s never too busy to talk or return a call. We have been able to stay with her and State Farm for many years and are very happy doing so! In a world of so many sour lemons…Claire is a peach!🍑"
"Laura, thank you for many loyal years to State Farm and the Eric Ponce. Your business and kind words are much appreciated. And we AGREE- Claire is a peach and a tremendous asset to the team with her caring heart and attention to details. Thank you for the review!"
Nathan Duval
March 10, 2022
"Working with our agent David Burley. He is professional and prompt! He definitely knows his business. If you are looking for insurance, I recommend you him a call for a quote!"
"Thank you Nathan for taking the time to review, we love our Dave and agree he knows his stuff! Appreciate your business and support."